• I forgot my password...
  • Click the 'forgot password' button on the login page, enter your email address and click Submit. An email with a link to create an email will be sent.

• Who can I list as a keyholder...
  • A keyholder can be a friend, family member, neighbor, or a home watch company etc.

• How much is the alarm registration fee?
  • If you have a burglar/FIRE alarm combination alarm panel, you are exempt from the $25 registration fee. Please contact your alarm company that installed the dual fire/burglar alarm panel system for a 'Certificate of Installation'. When you receive your invoice, please mail the invoice back with the certificate of installation, and we will add your credit. If you have the ability to scan in your certificate, you can do so and email it to Support@alarmsupport.org.

• My alarm company is not listed...
  • Please call 877-672-1386 so we can add a new alarm company to the list.

• How does the expiration date work...
  • The city of Lansing requires you to reregister if you move or change your alarm company. If you do not move or change your alarm company your registration will not expire.

The fee schedule for REGISTERED POLICE false alarms is as follows:

• 1^st: $0
• 2^nd: $0
• 3^rd: $35
• 4^th: $65
• 5^th: $100
• 6^th: $150
• 7^th: $200
• 8^th: $200
• 9^th: $200
• 10^th: $200
• 11^th: $200

'return to home'